Do I have to Crop or cut-out the photo myself?
No we do this for you, all you have to do is upload your photo, place your order & we will do the rest, you don’t need to edit the photo yourself in any way.

How many photos can I have per pair of socks?
As standard we will print 1-2 photos on our personalised socks. If you’d like more photos then we will always try & help our customers out so this will be fine during non busy periods. The only thing we ask is that you please don’t abuse this & place an order for 1 pair of socks & upload photos of 10 people.

What If I have a special request for the photo I’d like to use?
As standard we will cut just the face out from your photo, however if you have any special requests e.g. you would like us to include someones full body or the background in the photo then we can do this for you too. If you would like us to do this please leave us a note in the order notes section at checkout.

When will my order arrive?
We endeavour to ship all orders within 48 working hours of them being placed and the majority of orders arrive within 3-5 days. However during peak times, especially Christmas please allow up to 7-10 working days for your order to arrive.

Who do you use for shipping?
If you are in the UK all our orders are shipped using Royal Mail’s 24 or 48 service and will arrive with your regular Postman / Woman, you will receive a tracking number once your order has been shipped

Do you ship outside of the UK?
Yes International shipping is available, most orders arrive within 10-14 days however please allow from 14-21 days for International orders to arrive.

What will happen if I am not in to accept delivery?
If you are unable to accept delivery a calling card will be put through your letterbox. You can then contact your local Royal Mail sorting office/ courier collection point to arrange re-delivery or collection.

Is an invoice included with my order?
We do not include an invoice with any orders as some are for gifts. We may from time to time include promotional material such as leaflets.

When is the deadline for Christmas delivery?
The final date to order for Christmas delivery is Wednesday 18th December 2024
All items ordered after this date will be dispatched during or after the Christmas break but may not arrive until after the 25th December.

Will all of my items arrive together?
Usually yes, however, some items are sent separately as they are made in different areas of our production facility and cannot be shipped together.

How can I contact you?
Please email us at or telephone 01623 651013 during standard office hours Mon-Fri 9.00am -4.30pm